2.What are the types of Job Satisfaction ?

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Employee satisfaction is an indicator of employee engagement that is calculated with a confidential or probably anonymous ,survey that asks employees directly “ How satisfied are you with your job ’’ As with customer satisfaction ,employee satisfaction is useful because there is no better way to know if people are happy than to ask them directly ,


The following are common elements of employee satisfaction,

1. Hygiene Factors 

Hygiene factors are minimum working conditions that don’t boost employee satisfaction if they are met. However if they are absent they can result in extremely low employee satisfaction. These are basic elements such as water, coffee, tea, comfortable chairs & safe working environment that employees expect.

2. Extrinsic Motivation

Motivation driven by compensation, incentives ,rewards ,status & praise.

3. Intrinsic Motivation

Internalizing a firm’s mission & believing you play an important role. In some cases , employees feel pulled towards work & find it personally rewarding.

4. Certainty

Many employees prefer working for leaders who provide certainty in the form of a stable strategy & plans that are clearly communicated.

When strategy seems random ,political & unstable people tend to feel things are hopeless or obsurd.

5. Tone at the top

 Respect for a firm’s leadership. For example the belief that a firm’s leaders live up to the firm’s values & mission.

6. Productivity

Overworked people may be unhappy. Under-worked people may also be unhappy. Idle time can be boring & lead employees to have a low sense of accomplishments.

7. Culture

The norms, values & expectations of an organization. For example office politics that are reasonable & courteous as opposed to negative & uncivil.  

8. Job security

Employees who don’t feel secure in their job tend to be dissatisfied. For example rumors of a layoff can reduce employee satisfaction.

9. Quality of working life

The quality of the job itself including factors such as office location ,interior design , tools & processors. For example  a job with creative freedom in an appealing office using state of the art tools.



References

alchemer.com(2017)3-types-of-employee-satisfaction-surveys.alchemer.com[online]Available From:https://www.alchemer.com/resources/blog/3-types-of-employee-satisfaction-surveys/.[Accessed : 22 May 2021] 

sciencedirect.com(2015)topics/social-sciences/job-satisfaction.sciencedirect.com[Online]Available From:https://www.sciencedirect.com/topics/social-sciences/job-satisfaction.[Accessed:22 May 2021]

careertrend.com(2019)the-components-of-job-satisfaction-13720620.careertrend.com[online]Available From:https://careertrend.com/the-components-of-job-satisfaction-13720620.html.[Accessed:22 May 2021]

 

Comments

  1. THUSHARAMay 31, 2021 at 4:39 AM

    This article mentions all the parameters of Job satisfaction. But I think in practice we have to use some of the mention points for satisfying the particular employee or groups. It can be varied according to the organization, production, management, and company culture, etc...

    ReplyDelete
    Replies
    1. susanthakarunarathnaMay 31, 2021 at 5:14 AM

      Yes Thushara here I have described parameters of job satisfaction ,But I have addressed to your query by Article No 03.How to improve Job Satisfaction.

      Delete
  2. Lahiru NanayakkaraJune 2, 2021 at 7:51 AM

    Interesting article Susantha. In addition to your points, I think satisfaction types are very with the employer level & category. Low level of employee’s satisfaction reasons may not satisfy the middle & top level of employees. Top level of employee’s satisfaction reasons may not satisfy the low level of employees.

    ReplyDelete
    Replies
    1. susanthakarunarathnaJune 4, 2021 at 7:56 PM

      Thank you for your valued feedback. Of course top level employees satisfaction does not make sense of low level employee satisfaction.

      In my view all the employees should be satisfied similarly & obviously compensation & benefits will higher with the hierarchy & low level employees should be encouraged & motivated to go up the ladder by senior employees & management.


      Delete
  3. Sevindi De SilvaJune 4, 2021 at 12:39 AM

    As you mentioned in your article, there are many ways to improve the employee job satisfaction. Hence it is a responsibility of HR department to implement a strategic plan in line with organizational goals to improve job satisfaction.

    ReplyDelete
    Replies
    1. susanthakarunarathnaJune 4, 2021 at 7:48 PM

      Yes Sevindi, HRD have to work on employee compensation and welfare.If they are satisfied probably will make customers happy. For example let's consider a bank. The customers are the valued asset for a bank in addition to the staff & bank's performance depends on customer relationship & feedback. In order to make customer satisfy employees should work on that. So the management should satisfy employees.

      Delete
  4. KavishikaJune 4, 2021 at 10:58 AM

    interesting article Susantha. as your article have many ways to satisfied the job. using these valuable ways HR can improve job satisfaction in the company.

    ReplyDelete
    Replies
    1. susanthakarunarathnaJune 4, 2021 at 8:02 PM

      Thank you for your valued feedback. HRD should apply these facts having s strategic plan

      Delete
  5. Jayamuthu WeerasingheJune 4, 2021 at 9:06 PM

    Employee satisfaction always depends on the work environment and job satisfaction. HRM should take care to to improve job satisfaction. The Organization must align individual goals with the organizational goals of the organization and must have a strategic plan in place. According to Amstrong,2017 there are common components of employee engagement. commitment, organizational civic behavior, motivation, job satisfaction.

    ReplyDelete
  6. Dhanushka WijenayakaJune 5, 2021 at 12:29 AM

    In addition to the elements you have mentioned I like to add work life balance and career growth as key motivational factors. Because work life balance must be there to deliver a excellent service to the organization. When it is unbalanced all will be messed up. Also the career growth is another fact that every employee in a organization is looking for.

    ReplyDelete
    Replies
    1. susanthakarunarathnaJune 5, 2021 at 8:20 AM

      Agreed with your suggestion.

      In order to maintain job satisfaction ,work life balance is one of the major facts.

      Delete

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